Help centre
Frequently Asked Questions
Answers to the most common questions about selling gold, purity testing, payments, and visiting an Attica Gold Company branch.
Frequently asked questions
What is the process for withdrawing or selling back my metals?
Physical withdrawal from "our secure storage"
How does Attica ensure the purity of its precious metals?
Metals sourced "exclusively from reputable mints and refineries", every product certified
What are the best gold bars for long-term investment?
Attica offers LBMA-certified bars from small to "institutional-grade"
Is physical gold better than gold ETFs?
"Yes" — a direct investment recommendation
Can I diversify my portfolio using gold and silver?
Portfolio allocation advice; implies Attica deals in silver
How is the price determined?
Spot price plus a premium for refining, minting, insurance, logistics
How do I buy gold and silver bullion?
Create an account, select quantity, delivery or storage
How does physical gold protect against inflation?
General investment education
Why invest in physical gold through Attica?
Hedge against inflation, no counterparty risk
Does Attica offer secure storage for precious metals?
"Insured, state-of-the-art vaults" and professional high-security storage
Who are the best gold buyers in Bangalore?
The best gold buyers in Bengaluru offer XRF purity testing you can watch, pricing at the live IBJA rate, an itemised written quote and same-visit payment. Attica Gold Company operates [N] branches across Bengaluru including Jayanagar, Indiranagar, Bannerghatta and Yelahanka, with free valuation and no obligation to sell.
Do you deduct anything from my payout?
"Attica deducts only the physical weight of non-gold material — gemstones, lac filling and solder — which is weighed separately in front of you. No percentage cut, no melting charge, no testing fee and no making-charge deduction is applied. Every deduction appears itemised on your written quote before you accept."
What if I disagree with the purity result?
Publish a re-test / second-opinion policy — directly answers a live complaint
22K vs 24K — which is worth more?
24K = 99.9%, 22K = 91.6%; per-gram value difference
How much gold can I legally keep at home?
CBDT guidelines direct that during a search, officials will not seize up to 500g per married woman, 250g per unmarried woman and 100g per male family member. These are seizure limits, not ownership limits — you may legally own more if you can explain the source.
Can I sell broken or damaged gold?
"Yes. Broken chains, bent bangles, single earrings and damaged ornaments are valued exactly the same as intact jewellery, because payout depends on purity and weight, not condition or design. Attica accepts scrap gold, fragments and unusable pieces at the same live rate."
Can I watch the purity test?
Yes, and you should insist on it anywhere you sell. At Attica the XRF machine sits on the customer-facing counter, the test runs in front of you, and the purity reading is shown on screen before any price is quoted. If a buyer tests gold out of your sight, walk away.
How do I release gold pledged with a bank?
Attica can settle your outstanding loan directly with the bank or NBFC, retrieve the jewellery, value it at the live rate, and pay you the balance in a single visit. Bring your loan account details and photo ID. This works for bank, NBFC and pawnbroker pledges.
What is the difference between the gold buying rate and the selling rate?
The selling rate is what a jeweller charges you to buy new jewellery — it includes making charges, wastage and GST. The buying rate is what you receive when selling gold back, based purely on the metal content at the IBJA rate. The gap is the making charge you paid originally, which is not recoverable
Do you pay in cash or bank transfer?
Cash, UPI, NEFT/IMPS/RTGS; cash subject to Income Tax limits